Mobile phones: Send a text to end your contract
Mobile phone users will soon be able to switch providers by sending a text to the operator they want to leave, the telecoms regulator has confirmed.
Ofcom said the change meant customers could avoid a long call to their operator when they want to switch.
In turn, they will be sent switching codes to pass on to their new provider.
The change is due to come in by July 2019, and Ofcom said it should mean fewer people are “put off by the hassle of switching mobile phone provider”.